Copy of email sent to Bournemouth and Poole College's Quality Department (the department that handles complaints, any letters or emails of complaint are sent to this department for action)
From: Patrick Lee
Sent: 14 July 2017 17:27
To: 'Quality' <quality@bpc.ac.uk>
Subject: RE: Response Letter
Thank you for your letter. I am not satisfied with the outcome or the process followed, which in my view contained serious procedural improprieties and irrationality . Your letter says that the College will not allow an appeal. Your complaints policy states:
“If at this stage the complainant remains dissatisfied, they will be advised as to which external agency is most appropriate for the complaint to be referred to.”
Please advise me which external agency is most appropriate.
Kind regards
Patrick Lee
Please see https://musicmattersandculture.blogspot.co.uk/2017/07/in-my-opinion-impartiality-and-fairness.html for follow up open letter to College Principal and Quality team in which, having heard from more witnesses who were not contacted, I challenge the fairness and impartiality of the investigation carried out by View HR Ltd on behalf of the College.
ReplyDelete